AI assistants have come a long way from answering questions and summarizing content. Now, they can actually do things for you like execute tasks, update systems, and trigger workflows, all without writing a single line of code. At GoSearch, we’re making this possible with a powerful feature called Agent Actions.

If you’ve ever wished your AI could go beyond answering your questions and actually take action (like creating a Jira ticket or updating a Notion page), Agent Actions are for you. In this blog post, we’ll explore why Agent Actions are revolutionary for the enterprise and how you can get started using them inside GoSearch.

Why Agent Actions Matter

In most organizations, workflows span dozens of tools: project management in Jira, documentation in Notion, messaging in Slack, and files scattered across Google Drive or OneDrive. Even with AI helping summarize or search across these systems, the last mile still relies on manual action: copying, pasting, documenting, and updating.

That’s where Agent Actions come in.

1. Turn AI from Advisor to Executor

Most AI tools are reactive. They respond to prompts and provide insights. But what if they could also act on those insights? Agent Actions elevate your AI agents from passive assistants to proactive teammates.

With Agent Actions, your agent doesn’t just tell you what needs to be done. It does it for you.

2. Automate Repetitive Tasks

Creating Jira tickets, writing summaries, formatting notes, syncing updates across tools — these small tasks add up. Agent Actions eliminate this repetitive work. You can automate daily tasks like:

• Creating meeting summaries and logging them in Notion
  
• Filing a bug report directly into Jira from an AI chat
  
• Posting project status updates to a Slack channel
  

3. Accelerate Project Delivery

By allowing agents to perform multi-step tasks instantly, teams can shorten feedback loops and remove bottlenecks. Engineers can go from idea to ticket in seconds. Product managers can document requirements while chatting with the AI. No delays, no toggling between tools.

What Are Agent Actions in GoSearch?

Agent Actions are part of GoSearch’s custom AI agent builder. Each agent can:

• Understand context from connected data sources (like Gmail, Google Drive, Slack)
  
• Receive clear instructions for what it’s designed to do
  
• Take action in connected tools like Jira, Notion, Asana, and more
  

Think of it as building a no-code AI-powered teammate who understands your work and helps execute it.

How to Set Up Agent Actions in GoSearch

Setting up an action-enabled agent in GoSearch is simple. Here’s a step-by-step guide:

Step 1: Create Your Agent

Start by creating a new custom agent inside GoSearch. You’ll be prompted to:

• Give it a name
  Choose something clear and purposeful like “Jira Project Assistant” or “Content Summary Bot.”
  
• Write a description
  This helps define what your agent is meant to do. Example: “Helps product managers file and document new feature ideas in Jira.”
  
• Add instructions
  These are the core rules your agent will follow. For example:
  “When asked to file a request, generate a short PRD and create a Jira ticket with it.”
  
• Include conversation starters
  These are helpful prompts that make it easier for users to engage with your agent. Try prompts like:
  
  • “Summarize my last meeting and create a task”
    
  • “Turn this Slack conversation into a Jira issue”
    
• Connect data sources
  Your agent needs context to be helpful. Connect sources like Google Drive, Slack, Gmail, Outlook, file uploads, and even web sources so it can understand the full picture.
  

Need help building an agent? Check out our step-by-step guide and video to learn why AI agents are game-changers for the enterprise. 

Step 2: Configure an Action

Now that your agent is set up, it’s time to give it power by enabling actions.

Let’s walk through an example where we configure an action for Jira:

1. Open the “Actions” tab inside the agent setup.
   
2. Choose the service you want to connect to (e.g., Jira, Notion, Asana).
   
3. Select your authentication type. In this example, we’ll use Basic Auth:
   
   • Enter your Jira username and password.
     
   • GoSearch securely stores and uses these credentials to execute the action.
     
4. Provide the schema:
   
   • The schema defines the structure of the data your agent will send.
     
   • For a Jira action, your schema might include fields like projectId, issueType, summary, and description.
     
   • This tells the agent exactly what data is required and in what format.
     

With this configuration, your agent is now ready to interact directly with Jira.

Step 3: Ask Your Agent to Take Action

Here’s where the magic happens.

Let’s say you type the following into your GoSearch chat:

“Summarize a simple mobile auth flow and add it to Jira.”

Here’s what your agent does:

• It uses AI to generate a clear, concise product requirements document for a mobile authentication feature.
  
• Then, using the action you configured, it creates a new Jira ticket and inserts that PRD as the description.
  

In a matter of seconds, your agent has gone from idea to execution. No copy-pasting, no switching tabs, no time wasted.

Best Practices for Building Effective Agent Actions

To get the most out of Agent Actions, keep these best practices in mind:

• Be clear in your agent instructions.
  The more specific you are about its role and expected output, the more reliable the results.
  
• Use schemas thoughtfully.
  Provide detailed, accurate schemas that match the expected structure of your connected tool.
  
• Test with sample prompts.
  Run a few example prompts to ensure your agent understands the intent and completes actions as expected.
  
• Limit scope per agent.
  It’s better to create focused agents with one or two strong capabilities than a generalist agent that tries to do too much.
  

The Bottom Line: Smarter Agents, Less Work

Agent Actions represent the next evolution of workplace AI. They bridge the gap between intelligence and execution, giving every team member a personal assistant that can do real work inside the tools they already use.

Whether you’re a product manager documenting features, a support lead triaging issues, or an operations pro automating repetitive tasks, Agent Actions make it possible to move faster, stay organized, and reduce manual effort.

Start building your own action-powered agent in GoSearch today and let AI do the heavy lifting.