Using the GoAI Chat - The GoSearch Help Center - Support

Using the GoAI Chat

GoSearch allows for teams to collect all their tools and resources into one centralized location. With everything being in one place, you are able to quickly search through all those documents. Along with the ability to simply search, GoSearch’s GoAI chat allows for you to smart search through these results. With the GoAI search, you can ask the bot a variety of questions which will provide the most relevant results. You can also easily navigate back to the old conversations you have had with the GoAI bot within your workspace.

How do I ask the bot a question?

There are a few places you can navigate to in order to ask the GoAI bot a question. 

  1. Using the GoSearch extension

Within the GoSearch extension, you can quickly ask the GoAI bot any question related to your workspace. You can get here by simply opening the new tab takeover and typing your question into the GoSearch search bar. While typing your question, the bot will start to provide the most relevant results. If the results do not suffice for what you are looking for, you can press enter and be taken to your GoAI page. This will provide a more in depth version of results versus the search bar results. 

  1. Searching from the GoSearch dashboard search bar

The GoSearch dashboard provides users with a search bar the same way the extension does. The results will automatically populate as you are typing with a limited number of results. If the result you are looking for is not in these quick hit results, press enter to be taken to an extended version of your search results. 

  1. Searching with the GoAI chat landing page

On your GoSearch dashboard, there is a section labeled “GoAI Chat”. Within this section, you are able to refer back to old chats you previously had with the bot. You are also able to start new chats within this landing page. You can use one of the prompts provided by the bot, or you can start your own. If one of your old chats is currently open, you can click the “+ new chat” button above your chat history. 

Need more help?

Technical support

Send us your technical inquiries

Contact us →
Contact sales

Demo or answer sales questions

Contact sales →
Chat with us

Get quicker responses with chat

Chat now →

GoSearch and productivity articles

View blog →
GoSearch logo

AI-powered search across all your work apps for instant answers

Book a demo

Purpose-built solutions that deliver
information to your fingertips

GoLinks logo

Memorable short links

Get to any resource instantly using memorable go links shared by your entire org.

⚡ Instant resource access
🧠️ Intuitive knowledge sharing
💡 Information discovery
✨ AI-powered suggestions
GoLinks logo

Enterprise search

Search across all your content hubs from one search bar—results powered by generative AI.

🔍️ Search across all work apps
✨ AI-powered results
🤖 AI conversational chat
⚡️ 100+ data connectors
GoLinks logo

People knowledge

Find and discover information about the people of your org. Give recognition and celebrate achievements.

🙋‍♀️️ Employee profiles
👍️ Peer recognition
📈️ Employee engagement
✨ AI-powered search