GoSearch’s Answers feature helps your team centralize commonly asked questions and their answers, so knowledge is easy to find and share. Whether new hires or tenured employees, everyone benefits from a single, searchable location for company Q&As. Answers are also surfaced within GoSearch results, so when you search, related questions and answers appear alongside other materials.
Search for a Question
- From your GoSearch dashboard, navigate to Answers on the left-hand side.
- From here, you can search for questions, sort by verification status, number of views, or age, or add a question and answer.
Edit a Question/Answer
- From your GoSearch dashboard, navigate to Answers on the left-hand side.
- From here, find an existing question, click the ellipsis button and Edit click
- Edit the question and answer, click Update answer a banner above will say Successfully updated answer to confirm that the answer was successfully updated.
Add a Question/Answer
- From your GoSearch dashboard, navigate to Answers on the left-hand side.
- Click Add answer, fill in both the question and answer fields, and click Post.
- A banner above will say Successfully added question to confirm that the answer was successfully added.
You are now able to use the Answers feature. If you need further assistance, please consult the GoSearch Help Center, Contact Technical Support, or Chat with Us.
