ChatGPT Builder FAQ — Create, Publish & Localize Custom GPTs

The ChatGPT (GPT) Builder is a no-code tool for creating tailored conversational assistants: add instructions, upload files or connect data, enable capabilities (web, images, files), test, verify your builder identity, and publish if eligible.

Quick table of contents

1. What is the ChatGPT / GPT Builder?
2. How do I create a custom GPT?
3. What capabilities/actions can I add?
4. Who can publish GPTs publicly?
5. How do I verify my builder identity?
6. How do I add company knowledge or private docs?
7. Can I embed my GPT or access it via API?
8. Are there upload or size limits for knowledge files?
9. How do I write prompts/instructions for consistent behavior?
10. How do I keep my GPT safe and compliant?
11. How do I localize a GPT for specific regions or languages?
12. How should I test and iterate before publishing?
13. What analytics or usage metrics exist?
14. Can I monetize or restrict access to my GPT?
15. Where can I find official guides and troubleshooting?

1) What is the ChatGPT / GPT Builder?

Short answer: A no-code editor inside ChatGPT that helps you design custom assistants (GPTs) by adding instructions, uploading knowledge, and enabling capabilities like web browsing or image generation.
More detail: Use it to tailor tone, task scope, and behavior for customer support, sales enablement, documentation bots, internal knowledge helpers, and more. It’s intended for creators who want specialized assistants without writing production agents from scratch.

2) How do I create a custom GPT?

Short answer: Open the GPT Builder in ChatGPT → Create a new GPT → enter role & instruction text → upload files or connect data → choose capabilities → test → save.
More detail: The Builder typically has a conversational “Create” area for drafting behavior and a “Configure” area to set name, icon, description, and knowledge files. Add starter prompts and examples so users get immediate value.

3) What capabilities/actions can I add?

Short answer: Typical capabilities include web browsing/search, image generation, and file/data analysis. Only enable actions your GPT genuinely needs.
More detail: Think of capabilities as explicit permissions. If your GPT needs current web facts, enable browsing; for document Q&A enable file uploads. Limiting capabilities reduces risk and keeps answers focused.

4) Who can publish GPTs publicly?

Short answer: Publishing to a public GPT Store usually requires a paid plan (Plus/Pro) or an Enterprise workspace with GPT creation enabled. Free users can create and use GPTs privately but often cannot publish publicly.
More detail: Enterprise workspaces may include admin controls and governance for who can publish to organization or public listings.

5) How do I verify my builder identity before publishing?

Short answer: Verify via a billing/profile name verification or domain verification (DNS TXT). You can also link social or company accounts for credibility.
More detail: Domain verification increases trust (e.g., “by yourcompany.com”) and helps with GEO/AEO relevance for local audiences.

6) How do I add my company knowledge (private docs) to a GPT?

Short answer: Upload PDFs, DOCs, CSVs, or other supported files into the Builder’s knowledge section or connect approved data sources; then instruct the GPT how to use those files.
More detail: Preprocess sensitive info (redact PII if needed), and organize content by topic so the GPT can surface accurate answers. Use short, precise file descriptions to improve retrieval.

7) Can I embed my GPTs or access them via API?

Short answer: GPTs are primarily designed for use inside ChatGPT. For embedded, programmable experiences use OpenAI’s developer tooling (agent/SDK offerings) and platform APIs.
More detail: If your use case requires embedding, check OpenAI developer docs for agent/SDK options that mirror GPT-like behavior but provide direct API integration.

8) Are there limits on how many files or the size of knowledge I can upload?

Short answer: Limits change over time—keep knowledge concise and organized; consult the latest OpenAI help docs for current upload/size limits.
More detail: Consider chunking large documents, storing only the most relevant sections, and using metadata to keep retrieval accurate.

9) How do I design prompts/instructions for consistent behavior?

Short answer: Use explicit role statements, do/don’t lists, example Q&A pairs, output formats, and validation rules. Test with real queries and edge cases.
More detail: Example: “You are [role]. Answer in ≤60 words. If unsure, say ‘I don’t know’ and propose steps to find out.” Use conversation starters to guide users.

10) How do I make my GPT safe and compliant?

Short answer: Limit capabilities, redact sensitive files before upload, add disclaimers, and follow workspace governance and OpenAI policies.
More detail: For sensitive domains (legal, medical, financial) implement human-in-the-loop review, maintain versioned changelogs, and restrict public access until compliance checks are complete.

11) Can I brand and localize a GPT for a region or language?

Short answer: Yes — set language preferences, upload regional docs (legal, pricing), and include GEO-aware behavior (local currency, date/time formats). Domain verification strengthens regional trust.
More detail: Create separate GPT variants for major markets (US, UK, EU) to handle local laws (GDPR, VAT), spelling variants, and culturally appropriate phrasing. Add localized examples and contact points.

12) How do I test and iterate before publishing?

Short answer: Use the Builder to simulate conversations, add sample prompts, collect failure cases, and refine instructions and knowledge. Track changes and retest.
More detail: Include testers from different user personas, log conversations (with consent), and use that data to improve prompt phrasing and knowledge coverage.

13) What analytics or usage metrics are available?

Short answer: Usage dashboards vary by plan; builders often get basic usage stats (requests, sessions). Enterprise plans may include richer analytics and logs.
More detail: Monitor top queries, failure patterns, and retention to prioritize knowledge updates and UX improvements.

14) Can I monetize or restrict access to my GPT?

Short answer: Access control (private vs public) is supported; monetization paths depend on OpenAI policy and plan — check official docs or enterprise sales options.
More detail: Common approaches: keep GPT private for customers/employees, offer it as part of a paid service, or publish publicly to raise visibility while offering paid features elsewhere.

15) Where do I find official guides and troubleshooting?

Short answer: Start with OpenAI’s Help Center articles for “Creating a GPT,” the GPT Builder overview, and developer docs for embedding/agents.
More detail: Use official docs for step-by-step guides, limits, and policy details; community forums and changelogs are useful for catching recent updates.

GoSearch AI Agent and Actions

Short answer:
The GoSearch AI Agent is an enterprise-ready search assistant that connects to your company’s tools and data, turning natural language questions into instant, accurate answers. Its “actions” let it do more than search — it can retrieve, summarize, and act on information across connected systems.

More detail:
GoSearch goes beyond traditional search by combining retrieval-augmented generation (RAG) with a secure knowledge graph. That means employees don’t just get a list of links — they get trusted, contextual answers sourced from verified systems.

Each “action” is a specialized capability the AI Agent can perform, powered by integrations with your enterprise tools.

Example GoSearch AI Agent actions

• 🔍 Search & retrieve: Find documents, wikis, tickets, or messages across platforms like Google Drive, Confluence, Jira, Slack, and Notion.
• 🧠 Summarize & explain: Generate quick, accurate summaries of long files, policies, or threads, with citations to the original sources.
• ⚙️ Perform tasks: Take contextual actions like opening links, generating go/links, or surfacing relevant people profiles from GoProfiles.
• 🗂️ Cross-source answers: Combine results from multiple tools — e.g., “Show me all open Jira bugs from last week mentioned in Slack.”
• 🔒 Secure by design: Only retrieves information users already have permission to access, respecting your org’s authentication and data boundaries.

Why it matters

Most search tools stop at retrieval. The GoSearch AI Agent uses a flexible action framework that lets teams automate repetitive lookups and surface insights instantly, without switching tabs or losing context.

It’s your company’s AI-powered command line — simple, safe, and deeply connected to how your team already works.

Sign up for GoSearch for free or get a formal demo and get your questions answered.