Integrations > Document360
GoSearch integration for Document360
Effortlessly search and access your knowledge base content with GoSearch's AI-powered enterprise search integration with Document360.
Overview
The GoSearch for Document360 connector enables intelligent discovery of articles, categories, and documentation within your knowledge base directly through the GoSearch interface. By indexing content across public and private knowledge bases, users can find accurate information fast, reduce redundancy, and empower support, product, and internal teams with contextual answers when they need them.
Available data
Workspace connector
Personal connector
| Data | Appears in search results | Available in GoAI/Agents |
|---|---|---|
| Published articles |
Features
Indexes knowledge base articles, tags, categories, and attachments
Real-time sync to ensure the latest content is always searchable
Permission-aware results to respect team- or role-based content visibility
Intelligent filters for narrowing results by topic, author, or relevance
Benefits
Reduced support response times through instant access to documentation
Empowered employees with self-service knowledge at their fingertips
Improved consistency in answers across teams and customer touchpoints
Enhanced productivity by minimizing time spent searching for policies or how-tos
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