Driving GoSearch Adoption

Getting your organization excited about GoSearch is key to a successful rollout and lasting adoption. With the right approach, workspace admins can lay the groundwork for new habits, encourage participation, and make GoSearch an everyday essential. Let’s go over some proven steps for admins to energize their teams and drive engagement from day one!

Announce GoSearch at Company-Wide Meetings

  • Highlight the benefits of GoSearch, such as faster access to knowledge, streamlined workflows, and powerful AI-driven search.
  • Encourage department leads and champions to share personal success stories and use cases to highlight GoSearch’s effectiveness.

Share Regular Updates and Reminders

  • Post about GoSearch in collaboration channels such as Slack or Teams.
  • Use GoSearch Announcements to highlight new features, tips, or common workflows.

Provide Onboarding Resources

  • Sign up users so they can access our walkthroughs and receive a welcome email with links to get started.
  • Onboard new users using GoSearch, teaching them where to go when they need to access any resource.  
  • Schedule live walkthrough sessions or Q&A “office hour” style meetings.

Build GoSearch Habits Into Daily Work

  • Demonstrate how to use GoSearch for recurring activities, such as searching for policies, HR resources, and project documents.
  • Encourage team leads to set “GoSearch first” as the standard approach before reaching out via email or chat.

Anticipate Frequently Asked Questions

  • Have department heads and internal support teams populate the GoSearch Answers and Glossary features with questions frequently asked by employees—making information easier to discover.
  • Create agents that can automatically respond to common queries, guide users through processes, or direct them to the appropriate resources.

You are now set up to drive GoSearch adoption throughout your workspace. If you need further assistance, please consult the GoSearch Help Center or reach out to us at Contact Technical Support

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