Answering a Workspace Question - The GoSearch Help Center - Support

Answering a Workspace Question

As an admin of your workspace, you are able to answer any of the open workspace questions. If you are not an admin but believe you should be, please reach out to an existing admin in your workspace. 

Where to view open questions

All open questions can be found in the “Answers” section of your Gosearch workspace. You can find the answers section on the left column of your dashboard. Once you reach the ‘answers’ page, you will automatically be brought to the already answered questions. At the top of the page, there will be an option to view ‘open questions’. Here will be all of the unanswered questions.

How to answer an open questions

Once you are on the ‘open questions’ page, you can see each individual question that is opened. Once you find one that you are able to answer, select it to view the expanded view. Within the expanded view, there is a button to ‘answer question’. If you do not have this button available, you are not an admin within your workspace and will need to request an admin to either grant you access, or to answer the question.

Once you are on the answering screen, you will have the ability to edit the question, provide and answer, and provide formatting for the answer. This can be useful to bold or highlight important information within the answer. Be sure to save your response using the ‘update’ to ensure that the answer is recorded.

Need more help?

Technical support

Send us your technical inquiries

Contact us →
Contact sales

Demo or answer sales questions

Contact sales →
Chat with us

Get quicker responses with chat

Chat now →

GoSearch and productivity articles

View blog →
GoSearch logo

AI-powered search across all your work apps for instant answers

Book a demo

Purpose-built solutions that deliver
information to your fingertips

GoLinks logo

Memorable short links

Get to any resource instantly using memorable go links shared by your entire org.

⚡ Instant resource access
🧠️ Intuitive knowledge sharing
💡 Information discovery
✨ AI-powered suggestions
GoLinks logo

Enterprise search

Search across all your content hubs from one search bar—results powered by generative AI.

🔍️ Search across all work apps
✨ AI-powered results
🤖 AI conversational chat
⚡️ 100+ data connectors
GoLinks logo

People knowledge

Find and discover information about the people of your org. Give recognition and celebrate achievements.

🙋‍♀️️ Employee profiles
👍️ Peer recognition
📈️ Employee engagement
✨ AI-powered search