Troubleshooting the Jira Workspace Connector

Here are some common issues you may run into when working with the Jira Worksapce connector, and how to trouble shoot.

When I try to connect Jira, I get the error “Hmm… We’re having trouble logging you in.”

If you see this error, follow these steps to try again.

  1. Go to https://id.atlassian.com/logout to logout of your current account.
  2. Go to the Jira Workspace Connector page and follow the instructions to setup the connector.

You should now be able to configure the Jira Workspace Connector. If you need further assistance, please consult the GoSearch Help Center or Chat with Us. 

Need more help?

Technical support

Send us your technical inquiries

Contact us →
Contact sales

Demo or answer sales questions

Contact sales →
Chat with us

Get quicker responses with chat

Chat now →
Blog

GoSearch and productivity articles

View blog →
Box vector large Box vector medium Box vector small

AI search and agents to automate your workflow

AI search and agents to automate your workflow