Sci-fi movies would have you believe that AI assistants are humanoid machines who do your chores, drive you around, or plot a robot uprising.

In reality, artificial intelligence plays a much simpler – yet high-impact – role in the workplace. Digital tools like Gen AI are contributing to productivity gains worldwide. In the US, individual productivity is forecast to increase 10% by 2030.

Here are just a few ways AI can boost employee productivity:

• Speech-to-text tools instantly generate transcripts from meetings.
• Intelligent chatbots provide 24/7 customer support.
• Generative AI can write scripts and identify errors in your code.

The list goes on. 

This article explores 5 key ways AI assists employees and increases productivity. From AI-powered automation to enhanced collaboration, these points demonstrate the everyday benefits of Gen AI when leveraged effectively.
Hear what four leaders have to say about Gen AI’s potential in their workplaces. Check out the on-demand webinar on AI for productivity.

1. Automating repetitive tasks 📋

One common way AI assists employees? It automates busywork, so they can focus on more complex projects. When AI takes over mindless tasks, people can prioritize work that requires a human’s critical and creative thinking.

Ex: Sandro, a Sales Rep, sends dozens of emails to prospects every week. He simplifies this repetitive task with Gen AI, which instantly drafts emails tailored to each persona. These quick emails get the process started and save Sandro’s mental energy for down-funnel Sales conversations.

2. Enhancing communication and collaboration 💬

Thanks to Gen AI, team members can work together more effectively and build relationships more easily. AI assists collaboration internally by helping people discover employee connections, find answers in other departments, or even translate resources and messages at a multilingual company. It also enhances communication with customers. 

Ex: James is on a live support call with a customer. Instead of getting distracted taking notes or wasting time looking for support documentation, he uses AI to communicate clearly and efficiently. An AI bot takes real-time notes and creates a meeting summary, and GoSearch helps James pull up resources instantly, like a product demo and FAQ page. 

3. Providing data insights 📊

Gen AI can process huge volumes of information in the blink of an eye. This makes it perfect for analyzing data. For instance, enterprise search tools like GoSearch can pull information from multiple sources to answer complex questions. Plus, the search analytics provide useful insights into resource usage and knowledge gaps.  

Ex: Halle’s company uses GoSearch to find resources and answer work-related questions. She browses the GoSearch analytics page to identify top search queries, such as “How do I request PTO?” HR doesn’t have a guide for this common question, so she writes one herself. Now, the Gen AI chatbot can supply that step-by-step answer to Halle’s coworkers.

4. Unlocking creativity and innovation 💡

Gen AI gets the ball rolling when it comes to creative innovation. It helps employees start brainstorming, organize their ideas, and overcome mental blocks. It can even write lines of code and identify errors buried in your script. This helps your dev team iterate faster and ship great products.

Ex: Anisha writes marketing copy for various enterprise companies. To kickstart her creative process, she uses Gen AI tools like ChatGPT to create outlines and lists of ideas. She leverages AI again once she’s finished. It can summarize her article, provide a meta description, and offer catchy title recommendations. 

5. Improving work-life balance ⚖️

Work-life balance contributes to employee well-being and engagement. Gen AI promotes this balance by helping employees manage workloads and prioritize tasks. Especially for teams working across time zones, AI connects people asynchronously. This ensures you don’t have to respond to messages while OOO, or bother someone for help at 9:00 pm their time. 

Ex: Wes got locked out of his Gmail. Instead of contacting the IT specialist, who has an “out sick” status on Slack, Wes uses Gen AI for async support. He asks GoAI, “How do I reset my Gmail password?” The chatbot responds with step-by-step instructions that help him get back to work faster — without having to ping a sick colleague.

FAQs

How does Gen AI ensure data security and privacy, especially when processing sensitive information or interacting with customer data?

Gen AI ensures data security and privacy through various measures, including encryption protocols, access controls, and compliance with relevant regulations such as GDPR or HIPAA. AI tools like GoSearch prioritize data protection by implementing robust security features that safeguard sensitive information during processing and storage.

Are there any limitations or challenges to consider when implementing Gen AI in the workplace?

While Gen AI offers numerous benefits for workplace productivity, organizations may encounter limitations or challenges during implementation. These could include integration complexities with existing systems, user adoption hurdles, or the need for ongoing training and support. Additionally, organizations must consider ethical considerations surrounding AI usage, such as bias mitigation and transparency in algorithmic decision-making.

What training or support resources are available to help employees effectively leverage Gen AI tools in their daily work routines?

Training and support resources for Gen AI tools like GoSearch are typically provided during onboarding as the tool is set up internally. These resources may include online tutorials, documentation, training sessions, and dedicated customer support channels. GoSearch provides a help center and YouTube videos for employees just getting started. Additionally, ongoing support and updates from the developers help address any issues or questions that may arise during the implementation and usage of Gen AI.

AI-powered productivity with GoSearch

These benefits can meaningfully impact employees’ workflows. When AI assists efficient work, people have more time to innovate, iterate, or just take a break.

Want all 5 benefits in one powerful tool?

Try GoSearch. Within its single search box, employees can surface company knowledge, access any resource, and generate informed insights. 

Book a demo to learn how GoSearch leverages Gen AI and levels-up employee productivity.