{"id":1100,"date":"2025-07-16T20:07:35","date_gmt":"2025-07-16T20:07:35","guid":{"rendered":"https:\/\/www.gosearch.ai\/help\/?p=1100"},"modified":"2025-11-21T16:15:06","modified_gmt":"2025-11-21T16:15:06","slug":"feedback-review","status":"publish","type":"post","link":"https:\/\/www.gosearch.ai\/help\/feedback-review\/","title":{"rendered":"Feedback Review"},"content":{"rendered":"\n

Feedback is an essential tool for keeping your company knowledge up to date and accurate. When your team notices that an answer from GoSearch isn\u2019t relevant or fails to address their question, it might be a signal that a resource is outdated, a Connector<\/a> is missing, or important terminology has not yet been added to the Glossary<\/a>. <\/p>\n\n\n\n

Why is Reviewing Feedback Important?<\/h4>\n\n\n\n

By leveraging AI feedback, admins can quickly identify these gaps, whatever they may be, and take actionable steps including updating documentation, enabling new connectors, or expanding other resources. This ongoing feedback loop helps ensure that your GoSearch experience remains reliable, comprehensive, and tailored to your organization\u2019s needs.<\/p>\n\n\n\n

Viewing AI Feedback and Search Feedback<\/h4>\n\n\n\n

Note: AI Feedback encompasses responses provided by the AI assistant, whereas Search Feedback encompasses search results.<\/p>\n\n\n\n

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  1. From your GoSearch dashboard, navigate to Feedback review in the left-hand menu.<\/li>\n\n\n\n
  2. At the top of the Feedback View page, you’ll see three tabs: AI Feedback, Search Feedback, and Resolved<\/li>\n\n\n\n
  3. Click the AI Feedback tab or the Search Feedback tab.<\/li>\n\n\n\n
  4. Here, you can see a list of reported queries and the dates they were reported.\n